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Community Response Service

People who have acquired a brain injury and their families know the devastating impact it can have on their lives. The diversity of the impact is reflected in the calls that our Association receives.

What does the service do?

Our Community Response Service responds to enquiries on all issues relating to acquired brain injury. All calls are answered by the Community Response Officer who listens to the concerns of the caller, discusses the types of assistance or information that may be appropriate, and facilitates ways that the caller can access the required support or information. This response may include the provision of appropriate resources and/or linking the caller to some of the thousands of services listed on our database. All calls will be dealt with in strict confidence and the privacy of the caller will be maintained at all times. The caller does not have to identify themselves.

Responses to many issues

Enquiries cover a wide range of issues, such as:

My son’s just woken from a two week coma. Will he be permanently disabled or will he recover fully?
I’ve been looking after my husband for six years due to a head injury from football. I never get out, I’ve lost my all my friends and I don’t think I can cope any more.
It’s been two years since my head injury. I’m ready for work but I keep getting the sack after a few weeks.
My wife’s sexual needs have changed dramatically after her brain operation. Is this normal and can we do anything about this situation?
Everyone says I’ve changed since almost drowning when surfing. I’ve lost touch with friends and just sit around the house nowadays. Are there any support groups in Townsville for people with a brain injury?
Our nursing staff have trouble with the behaviour of one of our residents with brain damage. We’re after some information on handling his inappropriate behaviour.